21 Red Casino ("we", "our" or "us") develops, publishes and operates this site, its subdomains and related features (the "Site").
Specifically, it describes the personal data we typically receive or collect, how and for which purposes we may use such data, where we store and for how long we retain it, with whom we may share it, our use of communications and tracking technologies, our security practices, your choices and rights regarding such data, our policy concerning children, and how to contact us if you have any concerns regarding your Privacy or this Policy.
You are not legally required to provide us with any personal data, but we are required under gambling laws and regulations to collect certain data in order to allow you to play at 21 Red Casino (as further described below). This is necessary to verify the identity of our players and to protect them, as in order for you to make use of this site. If you do not want to provide us with such data, you are free to avoid registering on this site.
Please read this Policy and make sure that you fully understand and agree to it. If you don't, then you should not be using our Services.
We collect three main categories of data (and to the extent it enables the identification of a specific person, or is linked to such identifying data, we will deem it as "Personal Data"):
Such data consists of connectivity, technical or aggregated usage data, such as IP address, non-identifying data regarding a device, operating system, browser version, and user activity on our Services.
We do not use such data to learn a person's true identity or contact details, but mostly to have a better understanding on how our users typically use and engage with our Services. It also helps us to improve our marketing and advertising operations (including our ad management and delivery processes, e.g. so we could provide you with a more effective and optimized ad viewing experience), and to improve the overall performance and your user experience of our Services.
Accordingly, we use Personal Data for the following purposes:
Your Personal Data may be maintained, processed, accessed and stored by us and our authorized affiliates and Service Providers in various jurisdictions, as necessary for the proper delivery of our Services, or as may be required by law. We have taken reasonable steps to secure and protect your Personal Data which is handled by our affiliates and Service Providers.
We may retain your Personal Data as reasonably necessary to maintain and expand our relationship and to provide you with our Services, as well as for legal and accounting purposes, in accordance with our Data Retention Policy. If you have any questions about our Data Retention Policy, please contact us at firstname.lastname@example.org.
We may share your data with certain third parties, including law enforcement agencies, our service providers and our affiliates– but only in accordance with this policy:
We may share your Personal Data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have rendered such data non-personal and anonymous. We may transfer, share or otherwise use non-personal data in our sole discretion and without the need for further approval.
Service Communications: we may contact you with important information regarding our Services. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, billing matters, password changes, etc. You will not be able to opt-out of receiving such service communications.
Promotional Communications: we may also notify you about new services, events and special opportunities or any other information we think you will find valuable. We may provide such notices through any of the contact means available to us (e.g. phone, mobile or e-mail), through the Services, or through our marketing campaigns on any other sites or platforms.
If you wish not to receive such promotional communications, you may notify us at any time by e-mailing us at email@example.com or by following the "unsubscribe", "stop" or "change e-mail preferences" instructions in the promotional communications you receive.
Our Services and some of our Service Providers use “cookies”, anonymous identifiers and other tracking technologies which help us provide and improve our Services, personalize your experience and monitor the performance of our activities and campaigns, as well as the usage of our Services as a whole.
A “cookie” is a small text file that is used, for example, to collect data about activity on our Site. Some cookies and other technologies serve to recall Personal Data, such as an IP address, previously indicated by the user. While we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, most browsers allow you to control cookies, including whether or not to accept them and to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
If you wish to exercise your rights under applicable law (e.g. the EU GDPR) to request access to and rectification or erasure of your Personal Data held with us, or to port such Personal Data – please contact us at firstname.lastname@example.org.
Please note that if you contact us by e-mail, we may require additional information, including certain Personal Data, in order to authenticate and process your request.
In order to protect your Personal Data held with us and our Service Providers, we are using industry-standard physical, procedural and electronic security measures, including encryption where deemed appropriate. However, please be aware that regardless of any security measures used, we cannot and do not guarantee the absolute protection and security of any Personal Data stored with us or with any third parties as described in Section 5 above.
Our Services are not for children under the age of 18. We do not knowingly collect Personal Data from children and do not wish to do so. If we learn that a child is using the Services or playing in our casino, we will prohibit and block such use and will make all efforts to promptly delete any Personal Data stored with us with regard to such child.
If you believe that we might have any such data, please contact us at email@example.com.
Updates and amendments: We may update and amend this Policy from time to time by posting an amended version on our Services. The amended version will be effective as of the published effective date. We will provide a 10-days' prior notice if any substantial changes are involved, via any of the communication means available to us, or on the Services. After this notice period, all amendments shall be deemed accepted by you.